The rapid development of automated data extraction and standardisation technologies has opened opportunities to streamline processes, remove frictional costs and reduce manual data cleansing and checking in London market operations.

However, enabling process automation is not as simple as ‘plugging in’ the technology.

To truly become a data driven, insurance organisations must first embark on massive documentation and data preparation, and give careful consideration to the people, process and cultural elements of change if the ROI is to be fully realised.

This breakfast briefing will focus on use cases for automation in the London market, how this can lead to further digital transformation and explore how you overcome the practical challenges to deliver successful technology led change projects that deliver positive business results.

Examples to be explored include:

1. Reducing the manual cleansing & enriching of data in catastrophe modelling before it is ingested into your modelling tool.
2. Extracting and aggregating underwriting data to enable analytics and improve decision making.
3. Bordereaux data standardisation and automated financial record matching to update your PAS or system of record.

The subsequent round table discussion is a chance to share experiences and have your questions answered. Topics to be discussed in include:

• Building the business case to gain sponsorship for automation across the organisation.
• How do you use automation to gain quality data into your processes?
• Successfully applying automation, augmentation and enrichment to downstream processes
• Overcoming the people and process challenges to deliver change