TINtech London Market 2025

Driving innovation, delivering successful change and enabling the digital operating model

155 Bishopsgate, London

Book your tickets now

Introductory rate: £199 + VAT -  Offer ends Friday 20th December

(Standard rate £599 + VAT)

 Overview

TINtech London Market focuses on how you can successfully deliver technology, operational and cultural change that enables client-centric business and operating models, supports new systems & processes, and drives innovation.

Discover key insights from market leaders who are navigating the same challenges you face, hear case studies from those at the cutting edge of technology innovation, and benchmark and discuss strategic solutions with your peers.

Attend to discover how to:

  • Overcome the operational and cultural challenges to successfully deliver transformational change
  • Cut through the AI hype with London market specific case studies
  • Surface actionable insights, streamline operations and improve decision making through data and analytics

08:00 Registration, coffee and networking

09:00 Keynote presentations

Aligning culture and technology: bridging the gap for long-term success 

  • Overcoming the tensions of aligning business culture and values with the increasing use of data and technology 
  • Navigating dual priorities: balancing immediate performance demands with long-term data-driven strategies 
  • How to address the cultural resistance that often impedes technology and data transformations within organisations
  • The importance of fostering collaboration between leadership roles to enable the necessary changes without compromising people and values 
Stephanie Ogden
Chief Executive Officer
HDI Global SE
 

Leveraging new technologies, data and AI to transform traditional processes 

  • Understanding the strategic opportunities and risks 
  • Overcoming the operational and legacy challenges to harness new tech 
  • A vision for the future of a digitally enabled, data-driven organisation 
A picture of René Schoenauer, Director EMEA Product Marketing, Guidewire Software
Chris Loake
Group Chief Information Officer
Hiscox
 
Sponsored by

10:20 Coffee & networking in the exhibition area

10:50 Breakout sessions

Choose one of the following 3 breakout sessions

Session 1

Leveraging data and analytics

Overcoming the practical challenges to deliver data driven organisations 

Justin Albert
International Chief Operating Officer
The Hartford
Sean McManus
Head of Data
Ki Insurance
Full session details
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Session 2

Achieving an agile London market operating model

Harnessing the power of digital and data to transform operations 

Alberto Verga
Managing Director
MS Amlin Business Services
Susan Andrew
Director of Operations
Brit Insurance
Full session details

Session 3

Preparing for a data-driven, AI-enabled London market

Ensuring you’re ready for the next phase of digital transformation

Pablo Bawdekar
Group Head of Application Delivery
Aspen Insurance Group
Usha Badrinath
Chief Data Officer
Mosaic
Full session details
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11:50 Break for coffee

12:10 Breakout sessions

Choose one of the following 3 breakout sessions

Session 4

Transforming legacy systems 

Successfully modernising legacy in a rapidly evolving tech landscape 

Peter Howard
Head of Change
WTW
Rachel Dickson
Group Chief Information Officer
Lancashire Insurance Group
Full session details
Sponsored by

Session 5

Blueprint Two: Phase two 

Preparing to grasp the opportunities of a digital marketplace

Emma Ford
Head of Credit Control & Cash Allocation
Liberty Specialty Markets
(and Chair of Ruschlikon UK Implementation Group)
Tim Pledger
eAdmin Lead UK
Swiss Re
Full session details

Session 6

Enabling smart underwriting  

The strategic implications for lead and follow business and operating model 

Keith Trivitt
Underwriting Director
Amwins
A picture of Simba Zvuya
Simba Zvauya
Chief Underwriting Officer - Portfolio Solutions
Munich Re Specialty Group
A picture of Bijal Patel
Bijal Patel
Co-founder and Chief Technical Officer
Aurora
Full session details
Sponsored by

13:00 Lunch & networking in the exhibition area

14:00 Fireside Chat

Fireside Chat

Delivering operational innovations to improve the client experience
Reflections from 25 years in the London market

In this informal and conversational session, our special guest will share stories and experiences of innovating in the London market, as well as taking questions from the audience.

Sheel Sawhney
Group COO
Brit Insurance
Choose one of the following

Discussion pods

Discussion pods

Take part in peer-led, focused discussion sessions on:

➡️ Future of digital trading – exploring how new technologies will shape tomorrow's trading environment 

Terry Calthorpe, 
Operations Director,
Gallagher Re

➡️ Enabling a digital broker operating model

Lindsey Davies,
Operations Director,
Amwins Global Risks

➡️ Developing the next generation of technology leaders, talent, skills and capabilities

Diane Gallacher,
Group Chief People Officer, IQUW

➡️ Computable contracts and digital transformation of delegated authority (DA) business

Carla Wise, Senior Manager, DA & Claims Operations, LMA

Full session details

Networking

Networking & one-2-one meetings

Take part in one-2-one meetings facilitated by the Brella app

 

Full session details

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15:00 Coffee

15:20 Breakout sessions

Choose one of the following 4 workshops

Workshop 1

Improving the client experience 

Underwriting, communications and claims – making the difference to enhance competitive advantage

Anna Vidgen
Head of Claims UKI & SA
Swiss Re Corporate Solutions
Paul Burgess
SVP, Global Head of Multi-National Claims
Sompo International
Full session details
Sponsored by

Workshop 2

AI Case Study

Discover key insights to successfully deploy AI in your organisation

Paul Butler
Chief Technology Officer Hiscox London Market, MGA & Special Risks
Hiscox 
Tom Clark
Field CTO & VP Field Engineering
Hyperexponential
Full session details
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Workshop 3

Addressing data challenges to enable digital transformation

Successfully overcoming the operational challenges

David Tuppen
Group Chief Data Officer
Enstar Group
Full session details
Sponsored by

Workshop 4

Delegated Authority 

Transforming outdated systems and processes 

Sarah Hull
Head of Delegated Authority
Westfield Specialty
Crispin Marsland-Roberts
Chief Operating Officer
HIVE Underwriters
Full session details

16:20 Grab a quick drink

16:30 Closing panel session

The London Insurance Market 2030

Leveraging new digital technologies & data to survive and thrive in a changing insurance landscape  

As new technologies continue to drive change and enable opportunities, both at an ever-increasing pace, this panel discussion will explore the implications for London market business and operating models. 

Our expert panel will share their insights into the opportunities presented by a digitally enabled market, and critically how we overcome the people, process and technology challenges to deliver successful transformational change.  

  

Arvinder Mudhar
Group Chief Information Officer
IQUW
Vilda Varatinskaite
Head of Business Excellence & Transformation
Starr Insurance
Lewis Gibbons
Transformation Director
Howden Broking
Sponsored by

17:15 - 18:30 Drinks reception

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