London Market Claims 2025
Transforming claims to deliver a client focused, digitally enabled & efficient service
Convene, 133 Houndsditch
Introductory Booking rate: £199 + VAT
Overview
Driving up claims performance is crucial to meet evolving client needs and expectations, reduce frictional costs, and seize the opportunities presented by a more data-driven market.
There is now a burning platform and momentum to rethink and transform outdated claims operations, address challenges related to legacy technology, cultural inertia, and an extended and complex claims value chain – and to do so swiftly.
However, as we move into a rapidly developing, AI enabled world there is uncertainty about the opportunities and threats for traditional operating models and how to deliver the claims service of the future.
London Market Claims focuses on how to successfully deliver claims transformation that not only provides ROI but also enhances the client experience.
Attend London Market Claims to:
- Leverage technology and data to enhance and streamline your claims processes
- Explore the impact of Blueprint Two on your claims operation
- Discuss strategies to attract and retain the next generation of claims talent
- Deliver an exceptional claims service that meets client expectations
- Discuss and benchmark innovative approaches to traditional processes and practices
Sponsored by
Exhibitors
Imagine a global team of business and IT experts working closely with financial organisations to transform their operations and equip them for success.
Sollers' expertise helps insurers implement core systems, streamline front-end platforms, and stay ahead of industry trends, allowing them to focus on delivering exceptional service.
With deep knowledge of the London insurance market and strong partnerships with leading technology providers, the Sollers team integrates tools—from data analytics to cloud infrastructures and automation solutions—into financial operations. By doing so, they empower insurers to navigate complexities, innovate, and thrive in a rapidly changing landscape.
Operating in London Market since 2016 Sollers have successfully delivered projects for over 15 carriers including Beazley, QBE, Liberty, Aspen, Arch, Riverstone, Enstar, W/R/B and more.
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Acini’s team of experts, with in-depth, practical business and technology experience, works with insurance companies, managing agents, MGAs, brokers and the entire value chain in the London market. They focus on the end customer experience, and the best technology and architecture fit for each client’s specific purpose.
Acini’s team consists of Analysts, Developers, Testers, Project Managers and Product Owners. Customers either ask us them to augment their teams or run end-to-end projects.
In their previous roles the Acini team has worked with many different international insurers (in the USA, UK, Germany, Italy, Poland, Belgium, France as well as London Market / specialty carriers) where they honed our insurance specifics skills and capabilities. One of their several original tools, powered by AI is designed to automate claims intake from documents.
Acini ran and were responsible for various projects including business transformations, policy admin/billing/claims platforms replacement, digital portals, integrations, reconciliations, reporting and London Market messaging.
The name Acini comes from Latin word acinus which means ‘berry’ or a ‘cluster of cells’: Acini is about many independent teams or team members working together to bring more value for their customers, and symbolises their trust in the network effect.
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Folio Group is a Consulting, Advisory and Technology Business focussed purely on Insurance, our Industry consultants have over 100 years of experience in the global Insurance space, all have held senior leadership roles across Operations, Underwriting, Data Technology, and Innovation.
We thrive in helping people and businesses Explore, Create & Build a new future in insurance.
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