Virtual London Market Claims 2020
Seizing the opportunity to transform the claims experience
COVID has supercharged the claims modernisation agenda – now is the time to grasp the opportunity to transform London market claims processes and enhance the client experience.
Both the market (via The future at Lloyd’s initiative) and individual organisations are looking to harness the power of technology and data to improve claims messaging, enable quicker client outcomes, reduce costs and accelerate payments. The key question is HOW do you overcome the operational challenges to achieve these ambitions?
Virtual London Market Claims will provide a series of interactive, online sessions addressing the mission statement of the ‘real world’ London Market Claims conference: “to enhance and improve the claims process to the benefit of all stake holders in the London market claims value chain”.
The format of each session will vary, but they are all ‘live’, interactive and discussion based. Attendees will be able to submit questions and issues to be discussed, both in advance and live on the day. After each session TIN will host a Zoom call where attendees can discuss the session with other participants.
AGENDA
10:00 - 10:40: Keynotes
Strategically transforming London market claims
A new era for excellence in London Market claims handling & changing mindset and skillsets to deliver high impact sustainable change in claims
11:00 - 11:30: Market perspective
The Insurance Network Gracechurch Report 2020
12:00 - 12:40: Panel dicussion
The Future at Lloyd's
14:00 - 14:40: Panel discussion
Strategic claims technology
15:00 – 15:40: Presentation followed by Q&A
FCA BI Test Case
The implications of the High Court’s decision in the FCA Business Interruption Test Case
16:00 – 16:40: Workshop
Transforming claims operations
Sponsored by
Main sponsor:
Session Sponsor:
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry.
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Duck Creek Technologies paves a genuine path to the future for the London Market. Decades of insurance experience underpin advanced technologies specifically designed to accommodate change—giving market entities the ability to navigate uncertainty and capture market opportunities faster than their competitors.
Duck Creek solutions are available standalone or as a full suite. All are available via Duck Creek OnDemand, the provider’s SaaS solution for the insurance industry. For more information, visit www.duckcreek.com and follow us on Twitter @DuckCreekTech
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Exhibitors
Verisk Specialty Business Solutions (formerly Sequel), has been a leading industry software specialist for over 25 years, delivering impactful, reliable solutions that provide end-to-end management to the insurance and reinsurance markets. As part of Verisk, a global organisation that is synonymous with industry innovation and driven by leading experts in their field, we have a strong track record for delivering successful transformation programmes for underwriters, brokers and MGAs within the Lloyd’s, companies and international insurance/reinsurance sector.
As Verisk Speciality Business Solutions, we continue to invest heavily in product evolution, working closely with our clients on a growing range of class-leading, end-to-end solutions. We strive to continually enhance client experiences and better inform risk decisions and as part of Verisk, we have an unrivalled team of insurance industry experts around the world with access to data-driven insights across the Verisk network. We are firmly focused on the future to help you see a world of opportunities.
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DOCOsoft is an innovative developer of technology solutions for the global insurance and financial services markets. With over 15 years’ experience, the company’s pedigree is well established in the UK and our software is widely used in the London Insurance market, where we provide highly-effective Claims, Document Management and connectivity solutions.
Many of the leading London Market Insurance companies rely on DOCOsoft for their Claims Management and the product is closely integrated into the infrastructure that supports the London and international insurance market.
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