Member event: Operations online discussion
Opeartions Member's Virtual Roundtable
Online Teams Meeting
TIN Members Special Interest Group (SIG)
This is a member only event.
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Overview
The purpose will be to provide a forum for sharing of experiences and benchmarking between different organisations.
This Member’s virtual roundtable will focus on the operational transformation required to deliver a digital operating model and the people and processes necessary to adopt that model.
These points can either be resolved on the call or in subsequent meetings.
Full agenda below
Led by:
AGENDA
11:00 Welcome from chair: Jeremy Burgess, CEO, TIN
Recap from the TINtech London Market session
Brief review of key takeaways from the previous session
Objectives for the follow-up discussion
Addressing implementation and people challenges
How can we improve project planning and execution to ensure efficiency gains?
What strategies have worked in securing buy-in and overcoming resistance to change?
Best practices for engaging employees and managing cultural transformation
Overcoming data and system interoperability barriers
What are the biggest obstacles related to data governance and system integration?
How can organisations drive better collaboration with vendors to improve interoperability?
Exploring successful case studies where data quality and system connectivity have been enhanced
Redefining efficiency metrics
How should we measure efficiency beyond cost reduction?
Aligning operational improvements with customer experience and service quality
Examples of business-driven efficiency metrics
AI and emerging technologies – future strategy
Where can AI deliver the greatest impact on operational efficiency?
What regulatory and data challenges must be addressed to fully leverage AI?
Long-term strategies for sustainable technology investment
Action plan and next steps
Key takeaways from today’s discussion
Assigning responsibilities for follow-up actions
Next meeting date and topics
12:00pm Close
Following the meeting a summary of the key points raised will be circulated to the group.