Unpacking the complexities of data and decision-making
Insights from Tony Fish
Unlocking the future of claims: Insights from the 2024 London Market Claims pre-event survey
The 2024 London Market Claims Pre-Event Survey gathered insights from attendees on the most pressing issues facing the claims sector today.
AI in claims
The implications and opportunities for the London market, personal and commercial lines
Culture, who’s problem is it?
Insights on Leadership, Innovation, and Collaboration from TINtech 2024
TINtech 2024: Pre-event Survey results
The TINtech pre-event survey asked attendees what they would like to gain from the event and individual sessions.
Where have all the clients gone?
The pre-event survey for TINtech 2024 reveals a critical oversight in the London insurance market's focus on AI and digital transformation: the absence of client-centricity…
Delegated Authority Growth
Conscious decision or the sleepwalk strategy?
Are we being more honest about the challenges ahead?
The importance of empathy and the human element in business transformation.
Blueprint Two and Market Modernisation - a quick 101 guide: Part 2
This is an updated list of resources to keep you up to speed and informed of the latest Blueprint Two market modernisation initiatives, along with articles and analysis intended…
Blueprint Two and Market Modernisation - a quick 101 guide
Below are a list of resources to bring you up to speed and help keep you informed of the latest developments in the market modernisation being driven by the Blueprint Two…
Part 2: Delivering an exceptional customer service in insurance
In part 2 of this in depth look at what makes an exceptional customer experience, our expert panel explore how to overcome the practical challenges to deliver success.
Insights from Virtual TINtech 2022 Part 2
James Russell, Insuretech & business transformation leader at esure, gives his thoughts on overcoming some of the obstacles to enhance CX at Virtual TINtech 2022.
Operational Resilience Report
On February 8th 2022 more than 200 insurance industry executives attended TINtech London Market, the sector’s leading technology strategy event. This report summarises the…
Unlocking the power of data in the London market
Overcoming the people, process and technology challenges to transform business and operating models
GenAI - Do's and Don’ts in insurance
Exploring use cases and best practices to successfully deploy AI
London Market Claims Preview Show
First broadcast:
Optimising insurance operations for growth, innovation and customer experience
Overcoming the people, process and technology challenges to deliver successful transformation
Blueprint Two: overcoming the technology and operational implications
The key questions you should be asking to be ready for the next step in market modernisation
The future of insurance: a female perspective
Why are we having this conversation now? Why is it important? What will it change?