The Path Ahead - Priorities, Challenges and Opportunities for Data Leaders in 2025

This report from Cynozure highlights key trends, priorities, and challenges for data leaders as they navigate the complex landscape of data and AI.

United Kingdom Data Maturity Model

In February, Datos Insights conducted a survey in collaboration with The Insurance Network to inform the discussions at TINtech London Market 2025.

Navigating leadership challenges in the age of AI

Delegated Authority Growth

Conscious decision or the sleepwalk strategy?

Set out a strategy for Delegated Authority (DA) / MGAs

In October Oxbow Partners published their annual Lloyd’s and London Market CEO Agenda for 2025 – “Leading through uncertainty”. They look at the current market conditions…

Technology trends shaping the London market

Four key insights from the TINtech London Market pre-event survey.

The evolving role of technology and data in the London market

In this interview Darren Sharp explores the evolving role of technology and data in the London market, and discusses the implications of technological advancements for the…

Demystifying the use of Generative AI in insurance

In this presentation Professor Stephen Roberts explores the use, abuse and pitfalls of using GenAI in insurance.

Beyond Underwriting: how claims can become the new driver of transformation

Insights from London Market Claims 2024

Unpacking the complexities of data and decision-making

Insights from Tony Fish

Unlocking the future of claims: Insights from the 2024 London Market Claims pre-event survey

The 2024 London Market Claims Pre-Event Survey gathered insights from attendees on the most pressing issues facing the claims sector today.

Culture, who’s problem is it?

Insights on Leadership, Innovation, and Collaboration from TINtech 2024

Where have all the clients gone?

The pre-event survey for TINtech 2024 reveals a critical oversight in the London insurance market's focus on AI and digital transformation: the absence of client-centricity…

Digital Claims pre-event survey analysis

The pre-event survey data reveals several key themes and concerns within the industry, especially regarding the integration of technology in claims processing and management…

Overcoming legacy challenges

In a recent webinar Helen Rogers shared her insights on how to tackle legacy technology, build a culture of high performance and ensure your initiatives are a success.

Are we being more honest about the challenges ahead?

The importance of empathy and the human element in business transformation.

Unlocking the Future of Insurance: Insights from TINtech London Market 2024

Andrew How, Business Director at Earnix, reflects on the buzz generated at TINtech London Market 2024 around transformational technologies, and what the next steps look like…

Blueprint Two and Market Modernisation - a quick 101 guide: Part 2

This is an updated list of resources to keep you up to speed and informed of the latest Blueprint Two market modernisation initiatives, along with articles and analysis intended…

Part 3: Successes and the digital future

In the final part of our series on delivering an exceptional customer service in insurance, our expert panel share their experiences of delivering digitally enabled customer…

Blueprint Two and Market Modernisation - a quick 101 guide

Below are a list of resources to bring you up to speed and help keep you informed of the latest developments in the market modernisation being driven by the Blueprint Two…

Part 2: Delivering an exceptional customer service in insurance

In part 2 of this in depth look at what makes an exceptional customer experience, our expert panel explore how to overcome the practical challenges to deliver success.

Improving the insurance customer experience

Strategies for success in transforming operations to enhance the digital customer experience.

TINtech preview show

Ahead of TINtech on October 11th we discussed the big challenges facing insurers and brokers.

Insights from Virtual TINtech 2022 Part 1

Ben Spencer, Group Chief Information Officer at Beazley discusses workplace culture, the importance of prioritisation and eliminating valueless complexity during the keynotes…